Privacy notice
This notice explains how Future Sound uses information submitted through futuresound.net.
Future Sound is a trading name of SHEP MEDIA LTD (company number 17199108). You can contact us through the enquiry form on the Future Sound website.
Information we collect
When you send an enquiry, we may collect your name, organisation, email address, contact number and the information you choose to include. Drum lesson enquiries may also include a learner’s age, experience, goals and general location.
How we use it
We use this information to read and respond to your enquiry, discuss suitable programmes or lessons, arrange delivery where agreed and keep appropriate business records. We do not use enquiry information for unrelated marketing without permission.
Our lawful basis
We process enquiry information because it is necessary to respond to your request and, where relevant, to take steps before entering into an agreement. We may also retain limited records where required for legitimate business or legal purposes.
Who may receive it
Information may be processed by service providers used to host the website, receive forms or operate the business. We do not sell personal information.
How long we keep it
We keep information only for as long as it is reasonably needed to respond, deliver agreed services and meet legal or record-keeping requirements.
Your rights
Depending on the circumstances, you may ask to access, correct or delete your information, restrict or object to its use, or request a copy. You may also raise a concern with the UK Information Commissioner’s Office.
Safeguarding information
The website enquiry forms are not an emergency or safeguarding-reporting service. If there is an immediate risk of harm, contact the appropriate emergency or safeguarding service.
Updates
This notice was last updated on 2 October 2026. We may update it when our website or working practices change.